Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

CiteULike is a free service for managing and discovering scholarly references - click here to get started.

Sign In to gain access to subscriptions and/or personal tools.
Clothing and Textiles Research Journal
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Thorpe, D. I.
Right arrow Articles by Avery, C. E.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

A Demographic and Psychographic Assessment of a Specialty Store's Customers and Non-Customers

Dayle Ingerick Thorpe

Department of Clothing and Textiles, College of Home Economics, The Florida State University, Tallahassee, FL 32306

Carol E. Avery

Department of Clothing and Textiles, College of Home Economics, The Florida State University, Tallahassee, FL 32306

The purpose of the study was to identify demographic and psychographic profiles of customers and non-customers of a retail specialty store. Objectives were to determine (1) the characteristics of the customers and (2) the combination of characteristics that could be used to discriminate customers from non-customers. A revised version of an instrument prepared by Walter K. Levy Associates was employed. Questionnaires were mailed to a randomly selected sample of 600 customers and 600 non-customers. Of the 760 questionnaires returned, 459 were usable—273 from customers and 186 from non-customers. Stepwise discriminant analysis was used to analyze the data. A set of 24 variables described the characteristics of the customers and non-customers. One variable was concerned with shopper viewpoint, 13 with store image, 6 with shopper behavior, 1 with media preference and usage, and 3 with demographic characteristics. The discriminant function was highly accurate in predicting which respondents were customers and which were non-customers. In the pseudo-jackknifed classification procedure, the 24 variables successfully classified 85 percent of the 459 respondents.

Clothing and Textiles Research Journal, Vol. 2, No. 1, 35-41 (1983)
DOI: 10.1177/0887302X8300200107
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?